How to Download and Install Webex Productivity Tools for Mac
Webex Productivity Tools are a set of software applications that allow you to easily schedule, start, and join Webex meetings from your Mac. You can also integrate Webex with other applications, such as Microsoft Office Word, Excel, and PowerPoint. In this article, we will show you how to download and install Webex Productivity Tools for Mac, and how to set up your preferences.
Download Webex Productivity Tools for Mac
To download Webex Productivity Tools for Mac, you need to have a Webex account and a supported Mac operating system. You can check the system requirements here. Follow these steps to download Webex Productivity Tools for Mac:
Log in to your Webex site.
Select the Webex Meetings tab.
In the left navigation bar, under Support, select Download.
On the Webex Meetings Downloads page under Productivity Tools, make sure Mac is selected, and then select Download. The File Download dialog box appears.
Save the cwptools.dmg installation file to your computer.
Install Webex Productivity Tools for Mac
To install Webex Productivity Tools for Mac, you need to have administrator privileges for your computer. Follow these steps to install Webex Productivity Tools for Mac:
Open the cwptools.dmg file, and then open the Webex Productivity tools.pkg file that appears.
Follow the instructions on the screen to complete the installation.
When prompted, enter your email address, password, and Webex site URL.
Set Up Webex Productivity Tools
To set up Webex Productivity Tools or to verify your settings, open the Preferences dialog box, using one of the following options:
Select Preferences from the Webex menu on the Mac menu bar.
Select Preferences from the Webex icon in the Dock.
Make any necessary changes to the following:
General: You can choose whether to start Webex Productivity Tools automatically when you log in to your computer, whether to show notifications for meeting reminders and updates, and whether to enable keyboard shortcuts.
Scheduling: You can choose whether to use Outlook as your default calendar application, whether to add a Join button to your meeting invitations, and whether to include a toll-free number or a global call-in number for your meetings.
Meet Now: You can choose whether to use your personal room or a standard meeting room for instant meetings, and whether to start video automatically when you join a meeting.
One-Click: You can choose whether to enable One-Click meetings, which allow you to start or join a meeting with a single click from your desktop or Dock.
Use Webex Productivity Tools
Once you have installed and set up Webex Productivity Tools, you can use them to schedule, start, and join Webex meetings from your Mac. Here are some of the ways you can use Webex Productivity Tools:
Schedule a meeting from Outlook: You can create a new meeting invitation in Outlook and add a Webex meeting to it. Just click the Schedule Meeting button in the Outlook ribbon and enter the meeting details. You can also edit or cancel an existing Webex meeting from Outlook.
Schedule a meeting from the Webex menu: You can schedule a Webex meeting from the Webex menu on the Mac menu bar. Just select Schedule Meeting and enter the meeting details. You can also view your upcoming meetings and join them from the Webex menu.
Start a meeting from One-Click: You can start an instant Webex meeting from One-Click, which is a small window that appears on your desktop or Dock. Just click the Start Meeting button and choose whether to use your personal room or a standard meeting room. You can also join a meeting from One-Click by entering the meeting number or URL.
Start a meeting from an instant messenger: You can start an instant Webex meeting from an instant messenger, such as iMessage or Skype. Just click the Start Meeting button on your IM client and web browser, enter the meeting information, and you're ready to go.
Join a meeting from an email invitation: You can join a Webex meeting from an email invitation that you receive in Outlook or any other email application. Just open the email and click the Join button or the meeting link.
Troubleshoot Webex Productivity Tools
If you encounter any issues with Webex Productivity Tools, you can try the following solutions:
Check your internet connection: Make sure you have a stable and fast internet connection to use Webex Productivity Tools.
Check your Webex site URL: Make sure you have entered the correct Webex site URL in the Preferences dialog box. You can find your Webex site URL in your welcome email or on your Webex site.
Check for updates: Make sure you have the latest version of Webex Productivity Tools installed on your Mac. You can check for updates from the Preferences dialog box or from the Webex site.
Contact support: If none of the above solutions work, you can contact Webex support for further assistance. You can find the support options on your Webex site or here. ec8f644aee